General Terms & Cancellation Policy
Another Iceland is a fully licensed travel agency operating under the approval of the Icelandic Tourist Board. We offer a carefully curated selection of self-drive tours and travel services designed to deliver the finest Iceland experience — at the best possible value.
The following terms and conditions govern all bookings made through anothericeland.com. By completing a booking, you enter into a binding agreement with Another Iceland and confirm that you have read, understood, and accepted these terms. We strongly recommend reviewing them carefully before proceeding.
Upon confirmation, you will receive a booking summary by email. Please review all details carefully and contact us immediately if anything requires clarification.
Self-Drive Tours
Self-drive packages include accommodation and car rental. Payment is processed in euros (€) via Visa or MasterCard.
Payment Schedule
A deposit is required at the time of booking. The remaining balance is due four weeks prior to the tour start date.
Cancellation Fees
| Notice Period |
Cancellation Fee |
| From confirmation until 72 hours before departure |
No cancellation fee |
| 72 hours or less before departure |
70% of the tour price |
Cancellation periods are calculated excluding the arrival date. Each week is counted as seven (7) days. Changes to group bookings may result in price adjustments for remaining participants.
Group Tours with Guide
| Notice Period |
Cancellation Fee |
| Until 57 days before departure |
€75 per traveler |
| 56–43 days before departure |
50% of total cost |
| 42–29 days before departure |
60% of total cost |
| 28–15 days before departure |
80% of total cost |
| Less than 14 days before departure |
100% of total cost |
Flight delays or cancellations are not covered by Another Iceland, and no compensation will be provided for travel disruptions originating from airlines or third-party carriers.
Motorhome Rentals
Age & License Requirements
Minimum age: 22 years. Maximum age: 75 years. A valid driving license held for at least two years is required.
A 30% deposit is required at booking, with the remaining balance due six weeks before the trip. Special early-bird rates require full payment at time of booking.
Cancellation Fees
| Notice Period |
Cancellation Fee |
| 45+ days before pickup |
€250 |
| 44–31 days before pickup |
30% of rental cost |
| 30–17 days before pickup |
60% of rental cost |
| 16 days or less / no-show |
100% of rental cost |
Another Iceland acts as a facilitator between the renter and the vehicle supplier. The supplier holds sole responsibility for fulfilling the rental agreement.
Hotel Policies
Accommodations in Iceland are clean and well-maintained, though rooms tend to be more compact than typical European or North American standards — this is part of the authentic Icelandic experience.
| Policy |
Details |
| Check-in |
From 2:00 PM |
| Check-out |
By 12:00 PM |
| Room Allocation |
At the hotel's discretion; minor variations in room standards may occur |
Car Rental Terms
| Requirement |
Details |
| Minimum age – standard vehicles |
20 years |
| Minimum age – large SUVs & vans |
22 years |
| Insurance coverage |
Full coverage included: CDW, SCDW, Gravel Protection, Theft Protection, Zero Excess, Windshield & Ash Damage, F-roads & river crossings |
Responsibility
Another Iceland operates as a travel agent and intermediary. We are not liable for loss, damage, accidents, illness, or itinerary changes resulting from weather conditions, volcanic activity, industrial action, or any other circumstances beyond our reasonable control.
Any complaints should be directed to the relevant supplier immediately upon occurrence. Formal complaints may also be submitted to Another Iceland within 30 days of departure from Iceland by emailing sales@anothericeland.com.