FAQ
Pre-Trip Questions
Is there flexibility in choosing the start and end dates for the trip?
Absolutely! You can start and finish the trip on any date and time. We customize the booking according to the traveler’s needs, not the other way around.
Do I need adventure travel insurance for a trip to Iceland?
No, there is no need for adventure insurance, even if you choose to participate in activities like whale watching, snowmobiling, or glacier hiking.
Can the itineraries shown on the website be customized?
Yes, they can. The itineraries on the website are suggestions and can be tailored. Before booking, we will ensure the itinerary matches your needs and preferences, paying attention to the details with professionalism.
Is it better to travel clockwise or counterclockwise around Iceland?
There’s no real difference in the direction of travel. Some travelers may prefer starting their journey in a particular region, but this is entirely subjective. In certain cases, such as activity schedules or ferry availability, one direction may work better than the other. We’ll tailor the direction to suit your itinerary.
Are optional activities (guided, such as whale watching or the Blue Lagoon) included in the package price?
Optional activities are always guided and highly recommended to enhance your Iceland trip. Most of these activities take up to two hours and can easily be integrated into almost any itinerary. They are not included in the package price, but we will book them for you at the same cost as booking directly with the providers.
How is payment processed for the trip?
Payment can be made via credit card or bank transfer. We do not ask for credit card details directly; instead, we send secure payment links to ensure your card details are not stored with us or elsewhere.
- Upon booking, 20% of the total trip cost is charged as a deposit.
- The remaining balance is due four weeks before the trip.
What is the company’s cancellation policy?
Please visit www.anothericeland.com/terms-
Can I combine different accommodation levels during the trip?
Yes, absolutely. The price adjustment for upgraded or downgraded accommodations will be calculated specifically for the affected nights.
During the Trip
I’ve landed in Iceland; what do I do?
Welcome to Iceland! A representative from the rental company will meet you at the airport to hand over the car. Wait for them at the tourist information desk near the exit gate. Pick up your car and start the trip of a lifetime!
Can I pick up or return the car at any time?
Yes, car pickup and return at the rental office near the airport are available 24/7.
How many drivers are included in the package, and can I add more?
The package includes two drivers. Additional drivers can be registered when picking up the car as needed.
Where can I check road conditions in Iceland?
You can find road condition updates at road.is.
What happens in case of an emergency during the trip?
We provide a 24/7 emergency contact number. Our experienced team will do everything possible to ensure a smooth trip without any issues.
Do I need prior experience driving on F-roads (in central Iceland)?
F-roads in central Iceland are unpaved but well-maintained and easy to drive on. No prior off-road driving experience is needed. However, a 4×4 vehicle is required, and for routes involving river crossings, the vehicle must be suitable for the task.
What about river crossings in Iceland? Are they challenging? Does insurance cover them?
Some destinations in central Iceland (the Highlands) require river crossings. We guide travelers to easy crossings that don’t require prior experience. All that’s needed is a suitable 4×4 vehicle. However, note that most vehicle insurance policies do not cover river crossings, and crossing is at the traveler’s own risk. For “Another Iceland” clients, we offer a Platinum Insurance option that covers river crossings and reduces deductibles to zero.
Will I encounter difficult hikes during the trip?
All hikes to the included points of interest are short and easy. Some days offer optional longer hikes for those interested. Our navigation app provides details on walking distances and required effort levels. We also adjust hiking routes to suit the traveler’s preferences.
Are there options for longer hikes of around 10 km?
Yes, in many itineraries, there are opportunities for significant hikes of up to 10 km. For those prioritizing hiking, we can tailor the itinerary accordingly.
Is camping outside designated sites allowed?
Camping is a popular option in Iceland, and most towns have at least one designated campground. Wild camping outside of designated areas is prohibited by Icelandic law.